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Frequently Asked Questions

We've got  the answers

Below are some commonly asked questions about contracting through Pacific Advisory Consulting Pty Ltd. If you have a question not covered by the following please feel free to contact us at service@pacificadvisory.com.au 

What makes Pacific Advisory different to other contractor management companies?

Pacific Advisory Consulting Pty Ltd is part of the Pacific Advisory Financial Group which means in addition to looking after your contractor management requirements, we can save you time and money by managing all your financial affairs together. We provide all the services you expect from a contractor management company in addition to access to professional financial advice, mortgage solutions, and personal insurances.

Sounds expensive, how much do your contractor management services cost?

We pride ourselves on being able to improve your financial position. We are able to offer lower contractor management fees because we have the scale and infrastructure to deliver a range of services in an efficient way. As a contractor with Pacific Advisory Consulting Pty Ltd our fees start from just 2.5%. 

What is the process for submitting timesheets?

Timesheets can be either faxed or scanned and emailed to Pacific Advisory Consulting Pty Ltd at service@pacificadvisory.com.au. It is however important that your supervisor or the person authorised to verify your hours worked has signed your timesheet. This just ensures that your pay can be processed on time and with accuracy. Please make sure you submit your signed and verified timesheet by not later then 4pm on the Monday your pay is schedule to be processed.

How frequently do I get paid?

We offer you the flexibility of being paid fortnightly or monthly. A pay schedule (specifying payment dates and the deadline for submitting timesheets) is included in your welcome pack which will be issued to you with your contract. A copy can also be obtained from your Account Manager.

What happens if Pacific Advisory Consulting Pty Ltd does not receive my timesheet?

If we have not received your timesheet by 4pm on the Monday your pay is schedule to be processed, you will receive an SMS reminding you to send through your timesheet. If we still do not receive your timesheet then we will make every effort to contact you. In the event you are unreachable and we have not received your timesheet then this may result in your payment being delayed until the next pay run.

How will I know about all the services available to me as a client of the Pacific Advisory Financial Group?

On joining Pacific Advisory Consulting Pty Ltd an Account Manager will make you aware of all the additional services you are entitled to. You will also receive a complimentary consultation with a qualified financial adviser and Authorised Representative of Hillross Financial Services Limited.

Who should I speak to if I need to take time off during my contract?

If you are sick or need any time off, you should advise your Account Manager as well as making arrangements with your on-site manager.